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Color Set
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66,655 Verificado Comentarios de clientes |
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Custom Hair ColorThis was my first purchase with eSalon and I loved it! I have very long hair and they sent two bottles. I had always used 1 and it was never enough. The root area bottle was a different color that the bottle for the rest of my hair. It made sense after coloring my hair. Before, the ends of my hair would always be much darker than the root area. Esalon really knew how to mix the perfect colors for my hair and I couldn't have been happier with my purchase. Thanks eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color for covering grey hair.This product is great. My hair was a silver grey color and I wanted to get my natural color which is med brown. esalon delivered, the color is beautiful. I was nervous about ordering off the internet, but so glad I did. This is just as good as the beauty salon and sooo much cheaper. Give it a try you can won't be sorry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductThe color is just as good as the salon but 1/3 the cost and time. My hair is shinier and softer than it's ever been! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark.I keep trying to get the color lighter. My hair is actually lighter than the formula they send. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilyn - Thank you for leaving us feedback on your order. We apologize you were unhappy with your color being darker than expected. Upon reviewing your account, I was able to see that we reformulated your color to go lighter. If you should need any more changes made to your color, your colorist would be more than happy to make those changes! |
Love itIt's a little darker than what I expected but I love the rich color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love esalonI've been getting color from them for a couple years now. They are responsive to modifications I want them to make. On one occasion my package arrived damaged by the post office - they immediately replaced it free of charge. When I've been away they've suspended delivery and resumed in a smooth transition. I can't recommend them enough 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itIf the instructions call to use plastic clips, I would imagine they would be included in the kit. Honestly I didn't really see the need if they were included. Overall....I absolutely love the color I received. Heard about this web site from visiting family in the Salon business. I was told it will not dry out your hair, color match is dead on and it is putting the hurt on store Salons because it is more affordable than going to a Salon. I would like to know if signed up for the auto delivery if an email reminder would be sent prior to my card automatically getting charged. This would give me the chance to review my need. Not fond of that auto shipping because of that fact. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color for graycolor was darker then I thought it would be but did cover gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not for meMy best friend loves your product which is why I tried it. I found my color was very dull and too dark. I felt the chemicals were harsh on my hair. I will be going back to my old product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Made my hair frizzySorry but this product left my hair frizzy & dry. I've been coloring my hair for years & never had this problem. Not enough conditioner to use a few times. So I was not satisfied at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatsy - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |