66,655 Verified Client Reviews |
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Color issuesColor was lighter at roots then the rest of my hair. The bottom color looks great but my roots are so much lighter. Would like a refund or new color sent at not cost. I posted new pictures with what my hair looks like after b we ingredients colored. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Not happyI am not pleased at all the last two times my order has been sent I put in at roots leave for 25 minutes add to rest of hair. The color is not taking at all. Hope this time it lasts longer than two week. This isn't permanent. I really want to cancel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Loved it, liked it, just okay. ....I loved the color when I first colored my hair. It went dull after about a month. Otherwise, I loved it....Is there anyway to make it last longer? 0 of 0 people found this review helpful. Did you? |
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Hair colorI liked the lighter color but it had a definite red Orange under tone which I'm not excited about. My hair already has a red undertone, which I previously stated. 0 of 0 people found this review helpful. Did you? |
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Amazing colorMy teens have gone to salons for specialty hair designs and their stylists have even complimented my color. 0 of 0 people found this review helpful. Did you? |
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Custom ColourI love this hair colour they leave your hair in fabulous condition. I love the way it's package I would recommend this to everyone and I wouldn't use any other colourist now. 0 of 0 people found this review helpful. Did you? |
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Very Pleased!The color set in very well and it was exactly what I wanted. It wasn't difficult to do, the only thing bad about it was, luckily, I had two bottles because my hair is long enough that I needed both bottles. 0 of 0 people found this review helpful. Did you? |
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The colorThis color is perfect and last longer than any from beauty shops. I love it. 0 of 0 people found this review helpful. Did you? |
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Great color and shineThe color is a perfect match for my hair! I am mostly grey, and the color covers perfectly and lasts for several weeks! 0 of 0 people found this review helpful. Did you? |
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Coloring perfect!Couldn't get much better!! Love it! 0 of 0 people found this review helpful. Did you? |