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Color Set
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66,637 Verificado Comentarios de clientes |
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Perfect ColorLove my custom hair color. But even more I love the way my hair feels afterwards. Really gives my hair a soft feel. Application was easier than I expected and colored my gray roots completely. Thanks for suggesting I use a shade lighter than I originally chose. I don't think I would have been as happy with the darker color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Always great compliments!Even stubborn grays covered. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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The last color Danielle created was perfect ...Fantastic Danielle, you've nailed my color , 99% ... Love E Salon.#15157473but I didn't receive the entire package I have been receiving. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GraysGrays around forehead came back a little quicker then I had hoped to see. Other than that, I LOVE the product and how easy it is to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Always fantastic color that lasts!My friends ask me who does my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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disapointingI ordered a new colour to have a change which I sometimes do with shop bought dye and have never had an issue with colour. However, eSalon dye did not give same satisfaction. My roots didnt change colour and the ends weren't even close to the colour requested. The dye left my hair like straw, I had to wash and condition twice with my own products after. After 3 normal washes the dye was still coming out onto my towels. I also ordered a shampoo and conditioner. The shampoo doesn't lather unless you use loads of it and also leaves hair feeling like straw. The conditioner is ok but nothing to shout about. I won't be reordering which is a shame cause I really wanted to love it. Back to off shelf products for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecca - We’re sorry to hear that you were unhappy with the results of your custom color. We would love to talk to you about a complimentary reformulation. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Darker and darkerMy haircolor has gotten overall darker with each use. I will not be using this next shipment and would like to cancel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Not impressedI ordered a trial of one color and was not impressed. I purposely did not set up auto send because it is expensive and I did not know how I would like the product. However, someone in esalon changed my status to auto delivery. I do not want your product and would like for you to tell me how to return it for a refund. Please do not contact me again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I orderedI have been using eSalon color for a while and have been relatively satisfied. However, my last order was not what I wanted. I asked for the color to be changed from strawberry blonde (always a tad darker than what I consider blonde). I asked for a caramel blonde, but what I got is brown with reddish tones. Not happy. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account. We see that we have received your feedback and one of our colorists has been working with you to create your perfect match, per our Satisfaction Guarantee. Again, we apologize that you were unsatisfied with your experience |
hair colorlove my hair color Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |