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Color Set
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66,637 Verificado Comentarios de clientes |
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Custom hair colorI have been using this for several years, 4 years now, and absolutely love the stuff. I only wish I could get someone to do it for me, so I could relax and enjoy the treat.. My color is perfect every time. My ends look good, and my hair is healthy. Fan for life. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Even my colorist said it was great quality!I had to miss an appointment (I live in another town) and so ordered this up as a way to keep my hair in good shape between appointments...even my colorist said it was great quality and a good match! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best find ever!This has saved me so much money and the result is consistently good every time. I get so many compliments and no one suspects I have graying hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the Color!!!!!This color blended right in to my natural color, I even still have my natural highlights!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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lovely colorloved it so much im about to be out so i need another order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductGave me a very natural look which is hard for redheads 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorAlways dead on & for most redheads that is difficult as we change with the amount of sun our hair sees as well as the amount of blow dryers & irons we use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color changeI was a redhead when I started this program two years ago. I am now a brunette. I kept asking for a tad more red to keep me where I wanted to be but it is either this level or that level. So when you say custom....not so. Wish for my red back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConstance - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
coverageThe coverage wasn't uniform. This is the first time that I have had a problem. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - We're sorry that the color results of your recent order came out uneven. We see your colorist sent you a complimentary replacement order for more even results, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results and hope to hear more of your feedback soon. |
Wrong colorThe hair coloring I got was not what I expected. I said, "No red". That's exactly what I got. It's almost gone from my hair, but the only way to get it completely out is to cut my hair. That is not an option. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBetty - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |