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This did not work for me.I do not wish to continue to receive your hair color as it did not work for me. I feel much safer going to my stylist where she can make sure my color doesn't turn too white or ORANGE. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This was TOO DARKHugely disappointed in what I received, can't believe how dark this was. Why was the formula changed from DG – 03–20VOL. I want a refund, this should not have been changed from my last shipment or comments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I liked it but...The colorist did a fantastic job, but there was just too much involved in coloring my own hair. I have canceled all future orders. I'm disabled and had a hard time. It would've also been nice to have a heads up on needing to use plastic clips during the coloring process. I wasn't able to do that, as I needed to color my hair as soon as the product arrived. Otherwise, if I were younger and in better shape, this would be the route to go! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color itself was pretty perfect!I loved the color and thought it was a perfect shade. I did mark in my info that I had some minimal grey I wanted to cover. The coverage wasn't as much as I would have liked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Hair ColorThe hair color that eSalon prepared for me is a great color. We established this color in the beginning and it has worked for me. My only problem is that the hair color stays so long I don't have to put another treatment on for several months. Hard to believe but true. I am so far behind that I have 3 packages not used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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covers grey and I swimI swim and it held up, other color always turn orange after in sun. think Ill go darker hmm not sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A Bit too dark.By no fault of eSalon, I feel that my color was too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the shadeLove the shade but would like highlights 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the colorMust stop using. Have developed dry skin with plaque on my scalp. Itchy and painful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we stopped your subscription. Again, we apologize that you were unhappy with your experience. |
Not happy with colorThe last couple times that I have been billed for the hair color I have not even opened up!!!. They are still sealed... I am not happy with the hair color that I have been receiving...so I never opened the boxes. I have since found a color that is more for me!!.. I would appreciate it if you would credit my account back for the haircolor that is supposed to ship on the 25th.. I no longer want to continue with the ordering if your hair color. Thank you Melissa G. Artley 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We truly apologize for any confusion. It appears you were enrolled in our optional discounted service, and we had been sending your color with no changes because we had not heard back after sending you reminder and confirmation emails, in addition to each prior package. We see that you were able to reach us and we have cancelled any further deliveries. Again, we offer our apologies. |