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Color Set
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66,689 Verificado Comentarios de clientes |
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Doesn't cover the graysIt's only been 3 weeks since I colored by hair and already the areas that is usually gray has faded. Not happy at all with the coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We apologize that your color faded faster than you expected. We see that a refund was processed for your recent order, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience. |
Hair colorMy hair was to be medium brown auburn. I got almost black the darkest brown you can get no auburn about it. Did not cover gray. I am 63 years old and should never go so dark,my natural hair is not this dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not happyI feel i shouldn't have to pay extra for the gloss when I had called in and asked to have the color itself redder than before. The color should have been reformulated. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We apologize for any confusion. Our Color Enhancing Gloss was offered to you at a discount because you needed to refresh your ends after not having colored with us for over a year. If you need a reformulation in the future, we'd like to assure you that we will not charge you for gloss. We hope this clarifies the order your colorist went over with you and hope to continue helping you find hair perfection. |
not goodI did not like the color, gave me more grey hair. needed to go to salon to fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We are sorry to hear that you were unhappy with your eSalon hair color. We will be emailing you shortly to discuss this matter per our Satisfaction Guarantee. Again we apologize again if you were unhappy with your hair color order. |
Good coloring but prefer a little lighter next timeThis color was ok a little but too dark so next time I would prefer a light brown instead of medium brown. I think a lighter brown will work better for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFay - We apologize that your most recent order turned out darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for you once you place your next order. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
A natural lookThe color is a perfect match for me and looks quite natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happy !!!!!Great color and when I need a change, the company is right on it !!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best ResultsExcellent product. Perfect salon like results and it's easy to use!! I'm sold. O more expensive salon visits for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorThanks for working so closely with me until we found the perfect color. I love your product and plan on being a lifetime member. Thank you again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful resultsOutstandingly natural colour, feel like I have my own hair back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |