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Color Set
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66,637 Verificado Comentarios de clientes |
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Custom Hair ColorBeige color that I requested added to dark blonde ended up making my hair orange red which is no where near beige. The supplied shampoo & conditioner applied after color did nothing to help my dried damaged hair from the hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - We value your happiness as a client, and we apologize that you were unhappy with your experience. We see that you reached out to your colorist, who has provided assistance and we're set to send you a free reformulation once your hair health is restored. Thank you for allowing us the opportunity to help; we're committed to delivering results you'll fall in love with, and we look forward to proving it to you. |
Busted bottleA week late, and the color had leaked everywhere by the time I got it. The quality of the product was nice the first time I got it, but it wasn't the color I was looking for. My hair stayed soft even immediately after coloring, but I think I will take a break from hair color for a while after this shipment went so awry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlyssa - We apologize that your order was damaged in transit to you, and we recommend reporting the issue to your local postal carrier. Since you are taking a break from coloring, we see that we issued a refund when you contacted us about this matter. We truly value your experience as a client, and again, we apologize. |
color fadingmy color is fading fast. my hair seems dry, & i'm unsatisfied with the color in general. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeddi- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color was not as asked for .Wanted. Medium golden blonde, got dark golden brown.Took quite a few washings to lighten some but still not blonder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Really Drys My OutThe very first time I used ur product it was great......Shiney hair, then it start drying n falling out...stopped using for several months....gonna quit entirely this time cuz same thing is happening and color doesn't last.long...my hair does not feel.like hair anymore...and I eat healthy, no drugs or.alcohol...PS....I BOUGHT UR TOUCH UP PEN....IT WAS SO.DRIED OUT SO I THREW IN GARBAGE....SORRY VERY DISAPPOINTED. .BARBIE C PLZ.STOP ALL FUTURE ORDERS 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbie - We’re sorry that you were disappointed by the results of your color application. We're truly sorry that our Color Kiss Root Touch-Up arrived dried out. Upon reviewing your profile, we see that we spoke with you and refunded you for your order. Again, we apologize that you were unsatisfied with your experience. |
wonderfulIt is a quality product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Product!!This is the best of the best! I recommend this product to everyone, friends, family, hairstylist to name a few. I luv this hair dye. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous colorgreat - very very happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorLoved the color! They did a great job in matching the color I was wanting. I had never colored my hair myself before and was nervous. My daughter helped me and it went well and turned out great! Just as good as the salon and so much cheaper! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sceptic at firstI wasn't sure about this at first. Now that I've tried it, I will NEVER have a traditional stylist color my hair again. I'm hooked! Thank you eSalon!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |