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Color Set
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66,689 Verificado Comentarios de clientes |
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So disappointedI really looked forward to using this. I lost my job and have been cutting out all "luxuries" for myself but wanted to do something to look better and feel better. I sent photos, I explained the condition of my hair and what I wanted. I had gray roots that I wanted covered and I wanted my hair color to be shiny and natural looking. I used it today and could not be more upset. After coloring and using the shampoo and conditioner I couldn't even run my fingers through my wet hair because my hair was so gummy. I rinsed again and again and again, no extra color was coming out. I blowdryed my hair. Just awful. Gummy, matte, ugly. I used my own shampoo and conditioner and finally got my hair back to how it's supposed to feel - soft, swingy, normal. So I spent almost FOUR HOURS on my hair, had to shampoo/condition/dry TWICE, and what do I have now? Roots that are at least 3 shades lighter than my hair and the rest of my hair is a matte dark brown. So I have to go buy a root touch-up - using money I certainly don't have - just to achieve what I bought all of this to achieve: colored roots, colored hair, with shine and attractiveness. AND I got another bottle in the mail and was charged for it because I guess I didn't cancel quickly enough. I am deeply disappointed - I just wanted to do one nice thing for myself so I would at least feel better about myself as I struggle thru a very hard time. I ended up losing money and gaining some very ugly, gummy hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We’re sorry that your hair felt gummy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Didn't make it red enoughNot happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better and cheaperSo glad I finally decided to order it. My experience at salon were not great and really expensive. I love my new color by E Salon. I have highlights from just one bottle! Its exactly what I wanted and was only $10! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color and shampoo.I was very pleased with the hair color and products. The color was just as I described and stayed that way. I will continue to use it. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Finally a natural color!E-Salon is one of the best hair decisions that I have made! The color is natural and flattering. It colors my gray very well. And possibly the best feature is that it is gentle and does not damage my hair as the over-the-counter permanent coloring products did. Salon coloring was usually great if I could get in with the same colorist. But the price was about five times as much every six weeks and the result with a different colorist could sometimes make me want to wear a hat for six weeks! I couldn't be happier with the product! I'm hooked for life!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent hair colourI was very pleased with the hair dye. Colour was spot on. Easley to apply, quick to set, after dye hair treatment made my hair so soft. Would recommend this firm to everyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Healthy looking hairThe biggest thing I noticed from switching to eSalon is how much healthier my hair looked and felt. I loved the gloss that came with my first kit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatThe product is great and I get the color requested! And when I ask for a slight adjustment that is exactly what I get. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Satisfaction with hair colorI had colored my hair first with one of the custom made products from your salon. As most of my hair was gray, I was afraid I wasn't going to leave it on long enough for it to take as my hair may have been resistant. It came out too red and it was my own fault. However, Emily was gracious enough to have me try another darker color after sending a picture, and now I love it, as I followed the directions and wasn't that nervous! Thank you for being such a responsible company, and I highly recommended esalon to two of my friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeI LOVE this color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |