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Color Set
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66,689 Verificado Comentarios de clientes |
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Just not covering my grayThis has been a problem the last two times using eSalon. The first time I thought maybe I got some of the skin protection on my hair. This last time I was very careful not to. And the very next day my temples were still gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeena - We’re sorry to hear that your hair color faded faster than you expected. We have placed a free order credit on your account, so we can adjust your next order for better coverage. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not what I expectedThis was WAY TOO DARK. It said on the instructions : for best results do not apply to already colored hair. WHAT?? I told them that I had already colored my hair. I'm not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We apologize for any confusion. Per your Personalized Instructions, you were not to apply your roots bottle to any previously-colored hair, and your gloss was to be applied on your previously colored hair. We see that you reached out to your colorist about your results and we sent you a free reformulation, per our Satisfaction Guarantee. Your experience is important to us, and we look forward to your feedback on the adjustments we made. |
Nice natural colour but didn't cover the greys very wellNeeded to cover the greys more apart from that it was a nice colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMac2014 - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Perfect color.I love the fact they have a pro making a special color just for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Born a redhead, still red AND "natural looking" at age 54!MY COLOR IS PERFECT!!!!! This is a review of my NEW eSalon color! I have been using eSalon since 2013 ....and wouldn't dream of spending hours and $$$ to a high-end, brick and mortar salon. I am THRILLED that the colorist (Courtney) took my written requests; and previous hair color photos... into serious consideration. She called me as well, we spoke for approx 10 minutes or more. She listened, gave me specific directions... then re-formulated my color and added the complimentary gloss color. I will be adding that to my order from now on! I ABSOLUTELY could not have gotten a BETTER COLOR AT ANY HIGH-END SALON! I am VERY PLEASED and HIGHLY recommend eSalon. Being a natural redhead it has been very difficult to duplicate my color as I age... and my hair goes more and more WHITE gray, plus the texture changes, etc. While at the same time I needed to start to change the original red a bit, but I still wanted to be an Age-Appropriate redhead! (I guess only redheads would understand this issue) My ONLY frustration, and I think this is due to my age ...and coarseness of my hair -plus a few hours in the sun here and there. I colored it just 3 weeks ago- and the hairline is starting to lighten a lot. However, it is lightening naturally, NOT with a color line stripe, which is great! I do have the purple (color enhancing treatment) that I put in my hair for 2-3 minutes while in the shower. I recommend this as well. The bottle lasts a long long time and does not need to be purchased with each order. Side Note My hair products of choice beyond that are LIVING PROOF which I get on sephora- the best hair products I have ever used - both when I wear it curly (natural) or straight! THANK YOU ESALON YOU ARE THE BEST! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectExactly what I wanted thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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better than expectedI was nervous about dying my hair myself, but everything I needed was sent, and I found the instructions easy to follow. The consistency of the product was thick enough that it didn't drip or run and the process was quick and straightforward. The only comment I would make is that the conditioner left my hair very greasy and heavy so that after 24 hours I just had to wash my hair again. However my hair is in beautiful condition so I'm sure it did it good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved itI asked for a brighter red, an adjustment from my previous color, and it was spot on! I received so many complements after I colored my hair. It was perfect. You have a customer for life! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My Hair My ColorThank you for finding just the right adjustment to my formula. A bit like Goldilocks, one was too light and one was too dark but this one is lovely! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Hair ColorCovers gray completely. Leaves hair very soft and shiny. Easy to use. First at home hair color I have ever used. Will not go back to salon again. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |