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not for meI did not like this color. When a guy notices your hair you know it turned out bad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The last shipmentI asked for a lighter formula which is ok, except the instructions stated I needed to leave on my roots for about a half hour and then lather and wash it out. My roots were totally blown out. They are several shades lighter than I expected..It looks weird. My roots now match the end of my hair. I think I would prefer to go back to the previous formula, and maybe a few minutes on my hair. I'm just disappointed. My hair color just looks fake. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJannay - We value your experience as a client and are truly sorry that your results came out differently than expected. Your colorist has already adjusted your next order for you and we have waived the cost. We look forward to hearing from you once you use the complimentary reformulation we are making. |
Best Hair ColorIt´s perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing product, amazing serviceI just loved this whole experience. Amazing customer care and I'm getting a ton of compliments about my hair colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great CoverThe hair color has great coverage and makes your hair feel silkier than over the counter products. I am now a loyal customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorI have been having my hair colored at a salon for the past 30 years so I was hesitant and a bit skeptical about ordering color on line. Because I am trying to stay within a budget, I thought I would give eSalon customer color a shot. Was not disappointed! The instructions were thorough, color easy to apply, the color was spot on, excellent cover of gray and long lasting. Will definitely continue to order from eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match!I don't know how you do it, but you matched my hair color perfectly! Not one person looked at me and said...."Did you color your hair?" Your product totally covered the gray. Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThank you, an all around great experience and fabulous service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorAs usual, I love my hair color. I always get compliments. Keep up the good work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Hair ColorI love this product! I get a ton of compliments on my hair color. I didn't like the first color that was sent, but let them know and they sent another color that I love. I have used it thee times now, and will continue to use from now on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |