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Color Set
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66,689 Verificado Comentarios de clientes |
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Great ColorI'm really pleased with the quality of that color. Thank you very much! Great!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color for color treated hairI really loved the color and the ease of using it. I think it was darker than I wanted but overall great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really liked itJust wish it all would have been darker. Because the previous girl lightened the top too much, I should have went darker on it. It's already lightening up. But next time, I'm sure it will stay. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I really like the productThis is the second month that I have used eSalon's color and I really like it. The packaging is convenient, they give you everything you need and the color turned out really well. The only thing I don't love about it is the price. I've been doing my own color and getting products from the beauty supply store for years and eSalon's price is double what I pay there. I would have given 5 stars otherwise. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not happyThe dye did not suit my hair and 2 weeks ago I asked you to cancel any further orders, If any arrive I will not pay, sorry, yet again you are sending out to me another dye, I asked you to cancel it last month but you still sent it, I used it and once again the product did not suit my hair it made my hair feel like it was covered in lard and I rinsed it thoroughly and shampood and conditioned it as well, it felt so awful I had to shampoo it again twice to get rid ofvthe lardy effect on ex I receive it I will send it straight back to you Linda sutton 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry that you were unsatisfied with the eSalon experience and that your color made your hair feel like lard. Since you were unhappy with your results, we have reached out to you and refunded your unwanted orders per our Satisfaction Guarantee. We apologize for any inconvenience. |
Somewhat SatisfiedI really like the quality of the hair color but was not happy with the color. I requested violet and my hair turned out dark brown with almost no hint of purple whatsoever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, it appears we have reached out to you to discuss your hair color, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
My poor hair!The packaging is beautiful and I love the personalization aspect. Unfortunately, this product dried my hair out so bad that I've had to do two Opalex treatments and my hair still isn't back to normal moisture. Bummed and out over $300 :-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color wasnt quite what I feel I describedI love the idea of this, I was really excited to try it. I think though that either I am bad at describing what I want, or they just were not able to make it in a bottle. I want a vibrant copper red- similar to what my natural hair color was as a child. I even included a picture of my 4 year old son, as he has my hair color (well before I got old and it all faded). The color I received was more blondish, dull and faded in like 6 days. I am considering trying again but I am nervous and may go back to a salon:( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYell - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
UnsatisfiedI usually love my hair color but this time my hair turned out very heavy & oily, I tried washing several times, it was gross and is hard to style. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry that you were unsatisfied with your custom color. Since you were unhappy with your results, we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Still a little too darkWould like a little lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |