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Color Set
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67,132 Verificado Comentarios de clientes |
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I love it!I love having my natural hair back. I love this product, how easy it was to use and everything about it. I just place my next order earlier cause im leaving the contry and i need to take it with me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match!My color was perfect! I did notice it did not seem to completely cover my grays, but that could have been my fault. I think I washed the color out a couple of minutes too early; next time I will be sure to leave it on the full time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color and long lasting - but I had a horrible time washing the dye out.The color was exactly what I was looking for and all the items you get in the package are really great. The instructions were easy to follow too. But I had the worst time trying to wash the dye out of my hair in the shower. I used the Color Safe Shampoo, and my old shampoo but it would not wash out the dye. My hair was a sticky, gunky mess after attempting to wash it out with shampoo. It was gumming up my combs and brushes. I had to wash my hair with Dawn dish soap several times to finally get my hair to a normalish state again. A lot of time was wasted trying to get my hair to look and feel normal again so my experience was a real bummer. I don't know if I did something wrong or my hair just won't take this dye properly. I will say this though - after 6 scrubbings with Dawn somehow my hair is still dyed on the roots so that's kind of impressive. EDIT: I revised this review because I was really grateful for the assistance and advice from I got from customer service on my issue of getting the dye to wash out properly. Their advice helped a lot and I do love the color and longevity of the color. It's still pretty difficult to wash out even with following their advice of using a clarifying shampoo. If it wasn't for the dye being such a chore to wash out, I would certainly give it 5 stars. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re sorry that your hair felt gunky after your color application. We're happy to hear that our team was able to assist you with this issue. Again, we apologize that you were unhappy with your experience. |
HaircoloringThe color that you made for me was way to dark for me. I like it to be a lot lighter brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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first time userThe color was darker than I expected. But overall I love the products & will be doing my hair with this productes from now on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorI love the color, but there still parts of my natural hair color seeping through. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It arrives at my house and I am ready for those grays that won't stay away...Still tweaking the color a bit. Happy with the color shade coverage over all, but my new growth is a bit stubborn. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The bestI have a hard to match hair color. Then with being a natural redhead it picks up the red in the color. ESalon NAILED it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not enough product.The color was ok. It wasn't enough product. I had to add another product to it to stretch it. Be aware. eSalon says you're in control. I do not understand how because you cannot cancel online. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Stubborn grays!!I like the color, but it does seem a bit darker than last time...is that possible? Also, after the 2nd washing, it seems my grays are showing through more than they did with my 1st purchase. Was my formula modified at all from the 1st time? Thank you, Jody 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |