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Color Set
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66,689 Verificado Comentarios de clientes |
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Still a little dark....The last shipment was more reddish. I changed from my 1st order to a reddish brown. This last order was my third bottle. It seemed darker than my second bottle which was modified from the first. Not sure if it went back to the original. But I liked the second bottle best. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good color, but...My past two e-salon experiences have given me mixed feelings. The color itself was fine. It effectively covered my grays, and it was a nice, warm shade. The problem comes with trying to rinse it out. No matter how careful I was with the application process, I've had this goopy, "nearly impossible to rinse out" residue on my scalp. I had to scrub and scrape with my nails and a comb for nearly 15 minutes, and was still finding remnants of it for several washes afterwards. It's gross, and has never happened in the past when I've colored my hair with other products. I'm not sure if it was a formula change or what, but I don't want to deal with that again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison - We’re sorry that your recent hair color left your hair feeling waxy or greasy. This feeling is most likely caused by residual color still coating your hair and/or scalp.To avoid this from happening in the future, we recommend massaging the color at your scalp prior to rinsing. This will help loosen residual color and prevent staining on the scalp. Again, we apologize for this inconvenience. |
Did not lastI was not crazy about the color, since it was darker than I wanted. Nonetheless, as a chemist, I followed the directions exactly, but the gray came through in less than a week. When I do my own color, it lasts a lot longer. Disappointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrene - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Needs workToo much of an orange tint, I think. Needs to be a bit darker or needs more burgundy. I know I didn't review previous shipment so it is partly my fault. Also, I have cut my hair short. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not right color at allI didn't ever have that color in any of my photos it's drab and ugly need to redo with more blonde ASAP 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
not goodGrays showed through in less then two weeks. Hair was two different colors. Color bleed for a couple weeks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMellissa- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Much betterAfter my colorist adjusted the formula it's almost perfect. Very happy with the color and the coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like all the products listed above. They have worked very well for me.I will definitely be reordering all of them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy peasy beautifulJust what you requested. Quick delivery. Easy to follow directions. High quality color. Couldn't ask for more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love itI love this color. It last for a few washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |