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Color Set
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66,689 Verificado Comentarios de clientes |
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Awesome colorThe color was more perfect than I thought. On my hair, It faded too fast though 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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i absolutly love your productstoday second time I opened a box for today coloring and inside was brown mess spills something from hard to define which bottle. The package was from March and was waiting to be used in moment when I do not have any. Fortunately I have one more from April and it was good. Since it was the second time happening, I have an idea, I will keep the packages waiting in standing from now, and you may think about sending them standing, not horizontal. And it could be a problem with the seal on the bottles.. I am sure I am not the one chosen to have it happen, that is why now I have one extra, just in case. Please not take it as a critique, I am very happy to buy your products and I love it. I wish you be forever or at least until I decide to go gray, not new yet regards Teresa C Graham 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not work out for meAlthough the colorists took the time to formulate this color for me, it did not work out. My hair is processed already and for some reason, turned my strand test hair a pink hue, therefore, I did not proceed with the entire head. I will say that Esalon has been very helpful and professional in dealing with me, which I appreciated. Even though this did not work out for me, I would still recommend this service to others. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarb - While we're truly sorry to hear that your strand test did not turn out as you expected, we're glad to hear that you enjoyed the help of your colorist and the level of service you received. Based on your profile, we see a refund was processed for your order. Again, we apologize that you were unhappy with your results. |
A little darkThe color was a couple shades darker than I asked for it to be. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
I know you have triedMy gray will just not cover this last color that I waited to do until today just made my gray stand out more. Thank you so much for trying but after 3 etempts I give up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristy - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Not For MeIn all the years that I have colored my hair I have never used different colors for my roots and ends but that's what came in my kit. My hair is now copper on the ends and an ugly brown at the roots. It looks horrible. I can't imagine what it's going to take to fix this. Ugg. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
E - Salon is amazing!I'm onenof the biggest sceptics out there when it comes to buying something I can't see??? Im so happy with the color that kathleene made for me! She read my e-mail, listened, and even called me!!! Wow! That is great service! Something that is hard to come by these days! I love my new color! I have decided I will keep using them! They are way better then any box I could look at and hope I get what I want! Thank you guys so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticFabulous natural colour that is made exactly to be the shade I want . Would highly recommend this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love love love it!i get compliments every time i use your product! thank you so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourLuv my hair colour now, the amount of people that have commented on it is brill. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |