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Color Set
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66,713 Verificado Comentarios de clientes |
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loved how my hair feltI loved how soft and healthy my hair looked after using this product, I liked the color but it was a little dark. Next time I am ordering a level down. Overall I loved it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GREAT GREAT GREAT!!!JUST LIKE SALON QUALITY! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not happyI'm not happy with my color. It is so dark. It really needed more red/copper and brighter. It seems to be brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Residue left hair feeling waxyLove the color but had to wash my hair 5x to get rid of product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling waxy. Since you were unhappy with your results, it appears we have reached out to you to discuss your hair color needs and how we could best assist you, per our Satisfaction Guarantee. We hope working with you on this problem helped! |
ColorToo dark. Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Dod not blend with rest of hairI have a red tint with grey around my face. The red stood out so much it looked awful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosToni - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
TerribleJust plain terrible. I don't think the colorist listen when you try and explain things to them 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandy - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Can not use.This hair color dried my hair and I can not use it anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDottie - We’re sorry that your hair felt dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Love the ColorI love the color and the quality of the hair color. I get so many compliments on my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My new color!This is THE best coverage of my grays I've ever had!! And roots! Stuff is amazing!! I'm hooked! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |