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really unsatisfiedI was not happy at all with my formula. It just made my hair look BLACK definitely not the look I wanted. But now I know 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKati- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
productI think I am going to get this every 3-6 months I dont feel completely satisfied with this product..... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Ellen - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DisapointingWas not what expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Nice matchWorked very well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Color is great and doesn't turn brassy. You can adjust the color to what you want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color ever!So easy to use and the results are beautiful. so rich and natural looking! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Haircolor!!People can't believe I color my own hair! I love this stuff!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Super service super colourCovered the grey. Shiny rich colour. Super stuff! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorIt came out very pretty, natural, and shiny. Just the color I wanted and described to the salon team. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A Colour Made For YouThis is the second time I have purchased my colour from esalon and I can honestly say the colour is fabulous. You upload a photo of yourself so that esalon can match the colour to the colour of your hair, a colourist then matches the colour. If you want to change your colour at any time you can do so just inform the colourist before they send your order out. It's easy to use and it looks great and your hair feels great after it. Your colour is then stored in your profile and you can set the time between colours for esalon to send the next batch out to you. I would advise to try esalon not only is it cheaper and in my opinion it beats the local salons. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |