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Custom Color Set
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66,713 Verified Client Reviews |
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Red!The last 2 times I've colored it didn't tone down the red that emerges. The first time I colored, I was so excited, the color was perfect. So, not sure what happend the last 2??? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeeDee - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Can't get the Color RightThis is the fifth time now that I have worked with your stylists to adjust the color and again, it's just not right. Although I'm told that it's now the lightest medium blonde, it still comes out too dark. Only begins to lighten a bit after about 4-5 washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - We're sorry to hear that your hair color orders turned out darker than you expected. We see that you've recently worked with your colorist to craft a new formulation designed to better suit your needs. We hope to hear your feedback on this new shade soon! |
Will try a different color next timeNot sure if it this specific color or maybe i should got darker, but my grey wasnt fully covered at roots... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
great colour,leaves a lovely glossy finish, hear is left feeling healthy 0 of 0 people found this review helpful. Did you? |
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So far, so goodI really don't have any complaints with my current hair color. I've been using it for quite some time now and i am very comfortable with the results. thanks 0 of 0 people found this review helpful. Did you? |
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Custom colorThe adjusted color is perfect!!! the color stays much longer than my cheap store bought brand. I do not have to color my hair as soon. Because I have a natural wave to my short hair, as the color grows out it looks like I have highlighted my color...TY 0 of 0 people found this review helpful. Did you? |
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Love itIt lasted longer the the boxes I've bought at the store! And it was the perfect color. 0 of 0 people found this review helpful. Did you? |
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Hair colorThis is the best hair color I have ever tried...its been 4-5 weeks already since I used it and no gray hairs are showing yet.. Usually with the ones I buy over the counter within a period of two weeks or less my grays begin to show. Also with the other colors 1) can't seem to get the same shades as the box shows, 2) definitely my grays don't take the color they end up with some shade that is horrible. So going forward, yes this is a bit more expensive but not as expensive as going to a hair salon., is fabulous, I love it, give it a 10++ rating. p/s it's easy to use at home. 0 of 0 people found this review helpful. Did you? |
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blonde to redI changed from platinum to red and it has been an adjustment to get the right red but I LOVE all the reds so far and the stylist have worked with me to tweak to the correct shade. Plus the Devoted to Hue that I use every time I wash my hair keeps the color fresh. I use the root touch up on my eyebrows to give them a tint of my hair color and it also works to keep them in place!!!! 0 of 0 people found this review helpful. Did you? |
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Amazing!I am very happy with the hair color and the wonderful service. I was hesitant to try eSalon because every time I tried to color my hair at home (even with beauty supply products), I got red hair that turned brassy over time. eSalon color is perfect and my hair feels strong and healthy. Thank you eSalon! 0 of 0 people found this review helpful. Did you? |