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Color Set
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66,713 Verificado Comentarios de clientes |
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Love this ColorExactly what I wanted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color!LOVE getting this color in the mail, and the cost is excellent for my budget! The match is right on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Longer lasting colorColor is perfect. Love how my color last longer than store bought. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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we almost have it perfectwhat I love is that we can adjust the color with a tweak or two and get it so close to perfect! this color covers my grays so well...and I am very gray, so that requires a top notch color. the packaging makes me feel like I just received a gift and I really love getting my packages! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfectI am very pleased with my hair color. I will be in contact when I am ready for a touch up.Thank You,Rickie 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productLong lasting, and doesn't fry your hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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long-lastingNice color, didn't fade quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love my colorIt took a few changes and tweeks, but FINALLY the perfect match. I love this stuff. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TerribleMy hair started falling out after 2 applications! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartina - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
Too ashyThe product made my hair shiny, but the color was very ashy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |