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Color Set
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66,689 Verificado Comentarios de clientes |
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So easy, such a great product!Thank you for making this so easy! I have been going to the hair salon for over ten years and never would have thought I could reproduce quality results at home. Your system provided everything I could possibly need and it was quick and easy. The best part was I could do my color whenever it fit into my schedule, I didn't have to leave work early or miss any weekend events. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom made and just what I wantedI've loved both of my custom hair colors. The stylist has always adjusted just like I ask, giving me the freedom to choose and experiment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colloronly been two weeks since I colored and Im already seeing gray. Did like the fact that it didn't have a harsh smell 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
ColorColor was ok but still would like a change but don't know how to adjust and not overly do it...Maybe a little more fawn color but not too much.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost thereStill to red. Desire deeper color. More burgundy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the gray coverage I was hoping for.....After the second wash my grays were showing again :-( I thought that with the formula that eSalon claims to do specially designed to your hair. I was going to see a better result than other products. I emailed eSalon with my comments and will give them a last chance to see if they can adjust the formula otherwise I won't bother to continue using this product as it is not cheap. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElika - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
didn't cover my grays😕I wanted to love this color and was very hopeful that it would cover my grays but it only lightened them to a light red color or didn't cover them at all. I went by the directions and did everything it instructed me too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
2nd time around - finished darker than expectedthanks for the auto ship - came at the right time - color came out a little darker this time - perhaps due to 2nd time around - please adjust for next shipment - its a little too dark - thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Not as expectedThe color lasted about 1 week longer than $2.97 box at Walmart and no difference in the color.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Updated my color perfectlyI had them update my color and it came out perfect. I am waiting to see the difference in the grow out but right now I am in love. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |