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Color Set
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66,689 Verificado Comentarios de clientes |
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TerribleMy hair started falling out after 2 applications! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartina - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
Too ashyThe product made my hair shiny, but the color was very ashy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Burgundy HairIt didnt really have the purple I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharla - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Hair looks the sameAlthough I do like how the dye made my hair feel, the color is not what I expected. It looks almost just like it did before. Disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. We look forward to crafting your reformulation. |
ESalon ColorThe color was OK. I think had I set my natural color at Dark Blonde the results would have been better. There was not enough of the solution to cover all of my hair. My hair is very thick. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
FabulousI have just used esalon for the third time and I'm absolutely thrilled Covers all my stubborn greys and the colour barely fades, no greys show through at all, not even after two weeks in constant sunshine, swimming in chlorine and salt water every day. Gorgeous rich colour that suits me perfectly, I have NEVER been this happy with my hair colour. Thank you to Danni, my colourist!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous NOT PhonyMy custom hair colour is simple to apply and is always flattering. Even as my hair is becoming more grey the colour covers well and gives me more hi-lights. It also leaves my hair soft and manageable. Thanks for a great product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colourI love my custom hair colour from esalon, it blends perfectly with my hair colour. Leaves it soft, shiny and I get lots of compliments on how healthy my hair looks, oh and it covers grey beautifully💗 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You'll be happy, too!I have never tried coloring my own hair before. eSalon made it easy to select the color I wanted. They also asked for a picture of my hair, hairline, etc., so they could make the best possible match for me. The instructions are easy to follow. I loved the results! If you decide you want a change, eSalon makes changes to your color easy. I also find the website very simple/easy to navigate, so it is easy to change delivery dates, or even skip a shipment. Thank you, eSalon! You've saved me hundreds of dollars on hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful color!I am very impressed on how my color turned out. It is exactly what I wanted and hoped the color would turn out. Fall hair, yes please! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |