66,713 Verificado Comentarios de clientes |
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PerfectVery happy with my new hair color. It's warm without being brassy and truly covers my greys. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorWon't go back to salon for color. Won't ever use drug store hair color either. I love that it comes to me in the mail rather than having to go out to purchase it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorReally love the color doesn't hold well to my grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product, but I make a mess of the process!Love the color you mixed for me! Leaves my hair soft and shiny. The problem is me. In the third step, applying the remainder of the color in the shower, somehow I always make a mess. Color flies all over the place. This time I stained the shower curtain for good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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hair colorcolor was not right 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
The colour didn't show at allMy hair is too thick and dark. The colour didn't show at all. That's why i didn't order for the 2nd time. Please don't send me anymore product. I will return what you sent me, as ive never ordered it. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuth - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Hair colorLoved the color the first time but second time way too dark. I did try to only do the roots with the follow up bottle after last 10 minutes. Don't know if that was the problem or not. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We are sorry to hear that your hair color turned out darker than you expected. We see that your colorist reviewed your comments and adjusted the application for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
too expensivetoo expensive for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorDidn't produce the color I was expecting. Still too red and brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Best Color I've Ever UsedGreat job matching my color. And the Shampoo and Conditioner helped make my hair soft and really shiny. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |