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Color Set
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66,689 Verificado Comentarios de clientes |
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Great mixThe color is good, with the red highlights. Just need to do root touch- up between complete coloring 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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excellentI was leery that the color would be brassy or not match at all since I ordered it on line, but recently lost my regular hairdresser to a move, so I gave it a try. I was very impressed. The only complaint at all, is that I get too much of it. I can't figure out how to change the delvery times. Beyond that- excellent product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchColor was exactly what I expected and looked great. It seemed to fade fast but I'm covering a zillion different colors, so that could be why. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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E-Salon serviceLove E-Salon, had some issues with color on my very first order, but color was adjusted and now I love the color and the timely deliveries. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorLoved it!!!! Just wish the purple didn't fade so quick 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not provide 100% gray coverage that I was looking for!I was hoping that the color will provide better gray coverage than the store bought boxed color applications, but the results were almost the same. I was not happy and I am stopping any future shipments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiyana - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
ColorNot enough to cover hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have already credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
I am not happy with the color after a couple of weeksThe color seems very artificial and is not staying true very long. I have been coloring my hair for many years, using over the counter color. This is fading faster and the color is brassy. I will go back to my old over the counter brand. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilyn - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color was not as vibrant as I wantedI was looking for a true plum color, but after my second time using these products, the color was still more of a really dark brown with a bit of reddish highlights. I had added a toner to my package, but this just made the color even darker. It needed to have more violet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBillie - We’re sorry that your hair color did not come out how you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Color was dark and instructions were wrong.I wanted to color only the ends of my hair and not the roots. The instructions were for coloring roots only. Color also turned out much darker than I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We're sorry to hear that the color didn't turn out as expected. For the best results on highlighted hair, we recommend not applying the color to the ends as it will likely damage the highlights you already have. We are happy that per our satisfaction guarantee, we were able to issue your refund to you. We apologize again for any inconvenience! |