66,689 Verificado Comentarios de clientes |
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Doesn't last longIt did not last any longer than store color, I thought maybe it would 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShirley - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Color reviewColor too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebi - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Hair colorIlke the color but the grays start to show after one week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelisa - Thank you for your feedback. We apologize that you were unsatisfied with the gray coverage in your custom hair color and left a note for your next order. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Popping redThe color is beautiful but I want a richer Red. I don't like that the color starts looking brassy, just a bright, rich red. Thank you. Mary Lou 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Love itIt's the perfect match 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itLove the colour which is bespoke to me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE!Couldn't be more pleased. This is the FIRST and only haircolor that actually covers my "platinum highlights", as I like to call them. Amazing. I've literally tried every box color on the shelves. This one is a KEEPER. Don't know how you do it, but keep doing it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome colorLove the color and the conditioning aspect of the color. Love that I can "customize to get the right shade of me :). Absolutely love that I get 2 pairs of gloves! You need them, right?!?! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy on Your HairVery good color ,and does not damage or dry out my hair at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent productThe colorist who came up with my formula heard my concerns and came up with a great looking color and an effective solution to a fading issue I was having. My color hasn't faded and weeks later, still looks good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |