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Please cancel my ordereSalon products cover my grey completely. The POS system to handle orders and payment is efficient and easy to use. However, my current health status does not allow me to apply the product easily and obtain a result I am happy with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A little darkI felt like this one was darker than last time. Looks good but a little lighter with a hint of red wouldn't cool! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrandi - We apologize that your most recent order turned out darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
not what i expectedi ordered a blue/black haircolor. my hair turned out more black. in fact, you can't tell there is any blue at all. i had to dye it twice. the top part of my hair didn't take the first time. and i have 3/4 of a bottle left that i can't use. my hair is falling out more now than it was before i colored my hair. i will stick to buying my hair color at Sally's and only using what i need. Thanks but no thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoleen - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
lastingplease cancel my membership. The hair color never lasts more than 2 weeks. Washes OUT 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheryl - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Terrible product.It turned my roots purple, fried my ends and then washed out almost completely within two weeks--and I don't wash my hair every day. I was extremely disappointed and will not be purchasing from here again. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorAlways is what I ordered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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If you havent you need toAmazing service, super easy color was spot on. Uploading the pictures of my target areas was def a help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy & great qualityThis hair color is so easy to use, the color is perfectly matched and it doesn't smell as bad as others I've tried. I love my hairstylist, and cannot afford her root touch-up rates - this saves me $65 with every order (over $500 a year); another reason I am very happy with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the customized colorJust what I love and it's all me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very Happy with Color and Customer ServiceI was very skeptical about trying something online for my hair, however, the process was very easy, esalon has an extremely detailed and expansive color selection, and the results were amazing from my first experience. I had a lot of questions and customer service was very happy to have a colorist contact me. After a few questions, she helped develop an awesome formula resulting in me having super cool hair color! I will continue to use esalon for all my coloring needs! I'm very happy and I look awesome thanks to the attentiveness of your colorist!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |