|
Color Set
|
66,713 Verificado Comentarios de clientes |
|
Ordenar por: |
|
To darkI wanted a color that was natural with hints of golden but got straight dark dark brown! Don't like it all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCarina - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
ColorI want to go back to original color I got! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Hard to findI'm not complaining about the consistency of the color. And it certainly doesn't damage my hair. It's my inconsistency that is giving my stylist problems!! But I know with how patient she is, it will get right where I want it to be! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJanelle - Thank you for writing a review! After looking at your account, it seems your color has been updated to best suit your needs. Let us know if there is anything else we could do to help. |
feel ripped off!half of everything almost double price! was nice but not that nice. totally quit coloring my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa - We're sorry to hear that you were dissatisfied with the price of your color. Your first order when signing up for Auto Delivery was 50% off, and you still received the 20% discount for being on the Auto Delivery. It also seems that we sent you a root touch up kit rather than a full color kit for your second color, we apologize if this was not what you were seeking. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Canceled Account but see it is still onlineDue to mistake ended up changing auto-ship date and received a bottle early because eSalon refused to make it right. After canceling my account via phone, I checked a month later and was able to log in, and to my horror, I found it was NOT canceled! Shame on eSalon!! Cancel my account now!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosThank you for taking the time to review us. Upon reviewing the account, we can see it was indeed cancelled and we were able to clear up any confusion. Please let us know if you have any further concerns. |
Love the colorThe blend was perfect and it covers the gray so well. It has not faded like other colors I have used. I'm very happy with the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect!The best, most natural, and best gray coverage PERIOD. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Quality hair Color at homeThis is the best hair dye i have ever used, easy too! Great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love E-salonThe product is professional grade, convenient and affordable. I love the kit packaging with extras included, shampoo and conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Yay!Perfect change in color that I requested. Thanks so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |