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feel ripped off!half of everything almost double price! was nice but not that nice. totally quit coloring my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're sorry to hear that you were dissatisfied with the price of your color. Your first order when signing up for Auto Delivery was 50% off, and you still received the 20% discount for being on the Auto Delivery. It also seems that we sent you a root touch up kit rather than a full color kit for your second color, we apologize if this was not what you were seeking. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Canceled Account but see it is still onlineDue to mistake ended up changing auto-ship date and received a bottle early because eSalon refused to make it right. After canceling my account via phone, I checked a month later and was able to log in, and to my horror, I found it was NOT canceled! Shame on eSalon!! Cancel my account now!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for taking the time to review us. Upon reviewing the account, we can see it was indeed cancelled and we were able to clear up any confusion. Please let us know if you have any further concerns. |
Love the colorThe blend was perfect and it covers the gray so well. It has not faded like other colors I have used. I'm very happy with the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!The best, most natural, and best gray coverage PERIOD. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Quality hair Color at homeThis is the best hair dye i have ever used, easy too! Great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love E-salonThe product is professional grade, convenient and affordable. I love the kit packaging with extras included, shampoo and conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Yay!Perfect change in color that I requested. Thanks so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useThis hair color is so much better than any you can buy in the stores. It's almost as nice as having it done in the salon only much more affordable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color matching was awesomeI was very happy with the color match that was done by using a photo, Great job. I will continue as a customer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color.My hair color is perfect. I told them what I wanted and that's what I got. I am very impressed and it's cheaper than going to the salon. They will change your color if you decide to go lighter or darker. It definitely covers the gray. I highly recommend eSalon to everyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |