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Color Set
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66,736 Verificado Comentarios de clientes |
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Ever lasting colorI like the way the color covered my gray and my color lasted longer before the gray came out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!I liked the condition it left my hair in. No dry ends. Great coverage. Gentle on the scalp. Might tweak alittle bit on the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best at home hair color solutionAs a former hair stylist who's wife insists I do her hair, this product has simplified the process. I no longer have to keep a supply of colors and peroxides on hand. This all in one solution is custom made for me to achieve the color my wife wants. Thanks eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best ColorBest Color, the hair Looks beautiful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not satisfiedThe color fell out and didn't actually cover my Gray's 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
colorWasn't happy with the color. Not a bright as I was hoping for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatasha - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Didn't match my color..... twiceI tried twice and didn't match. It was bright red and turn out dry orange/blondish reddish. UGLY!!!!!!!!!! Not a happy customer at all. I wish I never tried this !!!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorThe color I got last time was too red or just the wrong shade of red. It was like Ragedy Ann red. this was the only time I wasn't happy with the color. I have been happy with all of the previous orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We’re sorry that your hair color came out uneven. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color as well as an additional credit. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Color great but the last 2x times hair was extremely gummy! WHAT HAPPENED??Took multiple washings after coloring to get the gumminess out of my hair! Color is good. I have used esalons several other times but the last 2X (May & Sept) the gumminess has been terrible! In the past I have recommended esalons but at this point, I am unable to do so. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re sorry that your recent hair color left your hair feeling gummy. This feeling is most likely caused by residual color still coating your hair and/or scalp.To avoid this from happening in the future, we recommend massaging the color at your scalp prior to rinsing. This will help loosen residual color and prevent staining on the scalp.Again, we apologize for this inconvenience. |
Love the colorI love my latest color. The staff is so easy to deal with. They really care about your needs and wants. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |