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Color Set
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66,736 Verificado Comentarios de clientes |
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TRY IT - You Will Love It!!!I have complicated hair! Mostly grey, and I color it Red. They sent me a darker color for my roots; another color for the ends. It worked Perfectly!!! My hair grows fast, so I do often use a 'roots touch-up' in between colors (about every 6-8 weeks) When I decided to go more natural red, the first color they sent was ok - Together we tweaked it and NOW - Perfect!!!! The only thing was when I first tried the color, it dried out my hair. BUT, I used their leave-in conditioner; Worked REALLY well and Smells good!! I've been using eSalon for over a year now and I LOVE Them!!! Their support team is Great and while we were working out my NEW hair color, they had me send pics, and asked me questions to get it Right!!! PS. Get their 'Tinted Love' Color Enhancing treatment-LOVE!! And 'On the Bright Side'. Helps the color stay vibrant. If I had makeup on, I'd take a pic and show you! ;-) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color holds betterI always had a problem with using blond color over my now gray/white hair. My original color is blond. Anyway, over-the-counter products were too dark for the first week, nice during second week and then got too light in the third and fourth weeks. E-Salon is the perfect color from start to finish. I am sooo satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time great-last time not so greatThe first time I used your product, my hair looked really good and healthy. This last purchased my hair seemed very dry afterwards I left it on for the correct amount of time so I am not sure what happened. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We are sorry to hear your results felt dry. We would recommend that when performing the Rinse Through Your Ends step in your Personalized Instructions, massage the leftover mixture into your hair until it feels creamy before you add water and rinse. We hope this information is helpful! |
Wonderful product!!!I ordered this color for my daughter who lives off the coast of India. Haircolor is not an item that she can purchase locally, and when she does purchase it, the quality is horrible!!! She was in for a visit and I ordered the e-salon color for her. She loved it!!! I have to have it shipped to me, and then have it sent to her approx. twice a year. (multiple boxes) She tells me that the color, shine and gray coverage is GREAT!!! My hair is completely gray, so thinking maybe I should order some for myself too! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!I love the way the color came out. Looks so much more natural than other color I have tried! My only complaint is the coverage of my gray hair did not last very long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really bad impact on my hairThis color was too strong or something as I suffered from serious hair fall after it within the week. I'd like to stop this service & request my money back please! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiv - We apologize that the color had an adverse reaction to your hair. We were able to refund you immediately and wish you an easy recovery. We will be sending you an ingredients list to perhaps look over with a physician to avoid a reoccurring incident with any other color lines. |
Hair ColorThe very 1st time I got my eSalon, I really liked it alot! The 2nd time, though it was the same color, it just didn't seem the same. It was too dark! Plus my gray hair comes back way to soon... The suggestions you gave me from the last time we spoke, I already do and have done for years. Such as, using shampoo & conditioner specifically for colored hair.... Now I find myself wanting my hair lightened up, which will be hard to do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMs. Lou - While we're glad that you enjoyed your first 2 color orders, we're sorry that your most recent order came out too dark and didn't provide the coverage you expected. We've reached out to you to discuss how we can adjust your upcoming order to help provide the results you're looking for. We hope to hear from you soon. |
My hair turned the color of a gold barBrassy! Gold! Yellow! BRIGHT brassy gold. UGH!!!!! Not a smidge of the ash blonde I requested. Had to make an emergency trip to the hair salon to try to undo. This program is not for me. I'll continue to leave it to the professionals. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristy - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Excited to try but disappointedThis product wasn't any better than what I could get In a store. Please cancel my auto ship. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Awesome productI love the product itself and the shampoo and conditioner. It covers great and doesn't fade out they way across the counters do. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |