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Hated itThe product was difficult and messy to use. I did not like the color I was left with and now am stuck with for a month. I am trying to opt out on the auto delivery. Please do not ship any more. I cannot remove my credit card info from this site. Please delete ASAP. You do not have permission to use my financial information any more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBethann - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color was awfulI am an ash blonde. I put in my notes that my face has a red hue to it so I didn't want anything that would make my hair brassy. Well I tried it, it just didn't work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Horrible matchLook like Ozzy Osbourne wife. Horrible. Awful disgusted. Never want another product. Cancel all future orders!!!!!😥😥😥😥😥😔😔😔😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Best shampoo and conditioner for colored hair!I love the color I had you mix for me and the shampoo and conditioner leaves my hair really shinny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great optionI like having eSalon.com as an option over traditional drug store boxed color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really like eSalon so farI like the accessories that come with the color, and I've been satisfied with the color quality so far. Affordable and easy. Great job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is amazing...I was a little nervous. I thought it might be too dark, too light, etc. I AM AMAZED! No irritation! Hair is silky and shiny! Color is soooo great! Gray is covered! I don't think I can ever bring myself to spend $120 on hair color ever again! And ps, it was kind of fun... :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this product!eSalon chose the correct color based on my picture and questions and have loved their choice. You get everything you need in one box to do your own coloring. I would always shop at Sally's and keep extra supplies but now it all comes to my door. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorLove how this color takes to my hair even the stubborn grays. I've never had anything cover as well as this product. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love the resultsInitially, I thought the color was too dark, and asked the good people at eSalon about it. But I have someone now to come over and help me with my hair, and she told me I need to put the color near the roots for the bulk of the time, and then work it through to the ends for the last 5 minutes. Perfect! The color looks very natural, and I even notice highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |