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This color was not for me.I was disappointed because this was my first attempt at using eSalon. The service was great, the website is awesome, and I was really looking forward to it. However, the color that was formulated for me did not change my natural color at all, even though the eSalon rep that created it for me even changed my original order because they thought it would be better than the shade I picked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Adjusted colorThank you for listening!!! I made the request to change my color because the gray at my temples was not fully covered. The new formulation seems to have done what I requested. I thoroughly enjoy being able to utilize this easy online service. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy ColorI really liked the process of determining which color to order, determining if I roots to cover, when I colored last, what color my hair is now, what is my natural color, etc. The instructions for application were very easy to follow, application of the color was very easy, and I was very happy that it had minimal odor. I am happy with my color, but I am equally delighted how easy it was to request a little tweak to color on my next order. I can't wait! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is the Best Hair Color I have ever used.I love this hair color and I love eSalon. I have never used any hair color like this and its so beautiful. My hair is soft, beautiful and I love being able to use it when I need it. I don't have to visit a store I just order or put my order in a auto delivery and it comes when I need it. Its the best and I will recommend it to all of my friends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Outstanding colorI love the way the color gives my hair the multi layered color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color matchI am absolutely satisfied with my color. The clips and brush made application a breeze. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved my color!I chose to go a shade darker..esalon met my request and I was very pleased with the results, very natural looking! Great job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gorgeous Color!I have been looking for this exact shade forever and here it is! I knew I would love it as my hair color, and I was right! It was so easy to use and the results are just marvelous. I am so glad I came across eSalon, it's a God send for any woman, especially my age, looking for salon quality hair coloring products! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Its PERFECT!!Do not change a thing on the way you have designed this product bc it works perfect for me!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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To gold-redMy hair has a natural red undertone so with the color selection it adds to the red. I would prefer to have more of an ash blonde-light brown. I normally use a level 6 in the fall to winter and a level 7 in the spring time to summer with highlights. I do like the product it does cover well. I have noticed the longer I wait in between coloring the more the gold undertone comes out. My hair will always pull red-gold so it is not necessary to add to it. I do not like when it has to much of a gold tone to it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we sent you a complimentary reformulated color to better suit your needs. Your colorist will reviewed your comments and adjusted your formulation and/or instructions for your next order. Again, we’re sorry that you were unhappy with your experience and look forward to your feedback on your reformulation. |