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Color Set
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66,736 Verificado Comentarios de clientes |
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RichLove the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColorThis was my first time to ever dye my hair. I was nervous doing it at home but followed the directions and it came out great! I am a natural redhead that had turned gray and wanted to keep it as close to my natural color as possible. I am not sure how they did it, but they nailed it! My hair is shiny, soft and has great dimension. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hair is soft and natural looking.This is the best hair color I have ever used. It even beats well known salon color. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorThe ease of this coloring was great. Color was realistic and easy to apply! Will do again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I've tried many products, even professional treatments, but this is much betterThis is now my 4th purchase with e-salon. I've been frustrated with store-bought, "professional" boxed and finally professionally salon treatments but none have held color. In fact, with the other products, I would see grey sprouting again in about 2 weeks. I decided to try this. I loved the way they customized my color with all kinds of questions, surveys, even having me download a picture for them. It's been 2 months now and I see only 2 grey strands! Amazing. I'm supposed to get my next color delivery in another month, but not sure if I'll need it since this treatment has held so well! It's an extra added bonus for me was having my best friend help with the applications. I wanted to make sure I was doing it right for the first time. I was able to do it by myself from then on. By the way, my friend was very impressed with the color, too! The only critique I would give about the product is that I'd like to see them put in more stain guard (1 more?) and stain remover packets (4-6) as part of the kit, rather than having to purchase extra packets. This way you can deal with all quadrants of the face and neck without worrying if you got it right. This suggestion does not take away from the 5 stars. It's just a suggestion.Finally, the customer service is excellent and immediate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeSince using my custom hair color I haven't even wanted to go back to the box brands. Much more gentle on the scalp. Color is always right 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExpectationsHello, I'm writing this to review my first use of the color i ordered. I didn't expect a huge difference because my hair is already black with very little brown tones. I wanted a more blue tint. The color that was sent was soft black with blue. I tried one bottle, an there was no significant change. It did make my hair shiny though. I really wanted the blue tint to be more prominent. I have watched youtube videos of young ladies with the desired color i want. Their blue tint came out more even starting with dark hair already. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMina - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Not what I wanted!Not at all the color I described or wanted. Came out sooooo much darker! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
No where near the color I requested.Disappointed they didnt e-mail me a pic of the color they were sending before they sent it out so I could have cancelled the order. Plus there wasn't enough color to do my whole head and I had to run into town and get over the counter to fix and adjust color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
I was not impressed.I was not impressed. My hair is DULL. Frizzy. It was not like this before. Delete ALL my information from your data base please. I have tried to do so myself and your system will not allow me to remove my information. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBobbie- Thank you for your feedback. We apologize for the disappointing experience you had with our Made for You Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we were able to help you. We hope to continue helping you find hair perfection! |