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Color Set
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66,736 Verificado Comentarios de clientes |
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Not pleasedUnfortunately, the product dried my hair. The color was not what I expected and did not cover all my gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarla - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
First time trying the productIt was easy enough to apply, but the color match was off. For some reason this seemed to be a little darker and have a hint of red in it. It covered the roots great, but I was disappointed in the color match. I even sent in a few pictures. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love the colorBut my hair felt like straw.... will not be getting this anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re sorry that your hair felt like straw after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Custom Hair ColorThe color I still too dark. Also not much gray hair coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChrishawn - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Best home hair colour I have used!My first order came with great instructions and little sachets of lovely shampoo and conditioner. It was easy to use and I am really pleased with the colour. I will be using eSalon from now on! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorI was pleased that color was just what I was expecting and so far is holding up well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Prompt deliver & great colour.Arrived very promptly. Colour was good and instructions clear. Liked the stain guard and stain remover. Easy to delay, stop and reinstate order as required. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EasyLove this, I get professional color at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than store boughtI can genuinely tell a difference between this and store bought hair color. Two thumbs up. Happy client for over a year. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorColor was great, just what I hoped for! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |