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Color Set
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66,772 Verificado Comentarios de clientes |
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Nice colorSo the last shipment was modified because I wanted a more golden tone. There were two bottles included. I am hoping the color will be missed together in the next shipment and this will be my final mixture 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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good colorI like the color and I wanted the non-permanent but it would be nice if it didn't wash out so easily. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too DarkI loved the whole process But feel the color is just a bit too dark for what I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlissa - We’re sorry to hear that your color came out darker than you expected. We have received your request for a lighter color that stays away from too much warm tones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Color treatedThe dye leaves your hair very soft. Still think the color is a little too dark. I liked it but can't afford it. The first time I got it, it was 9.99 and the next time it was 24.99. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color, problems with resistant grayI left it in the length of time recommended. Color seems to fade from gray or white hair faster. Maybe I should've done all over color since the formula was changed to solve the resistant gray coverage. I like the color, get a lot of compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenna - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
my dark roots didn't need black coloring...My dark roots didn't need black coloring. I am trying to darken my damaged colored hair by a hair dresser this summer, when she lightened it (I wanted to go a medium to dark reddish, SHE wanted to try something fun. I've never been a blonde nor will I ever want to be one!). She's Not my hairdresser anymore and she did try to correct it three times. Every time I color it, it comes out shoe polish for the first two weeks, finally looks better for a week, then begins to fade again to a reddish pink (bc of the bleached out damaged hair). I'm pulling my hair out-literally from the stress of the last three months and ready to shave it (took 2 1/2 years to grow it this long) and start from scratch!! I've tried three batches of eSalon. I need H E L P ! ! ! ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Has hints of red and fades to redThis "custom" color is like all of the other medium brown hair colors I have tried. It has undertones of red (which I'm trying to avoid) and fades to red in the sun or after a few weeks. It is the most drying hair color I have ever used. The Tinted Love product did not help to maintain the brown color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
THIS IS NOT WHAT I ORDERED!I ordered a BLUE BLACK color. I got a RED undertones coloring! I WANT A REFUND!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
It was not the color that I expectedThe color was not what i expected. It is an ok color, however, it did not cover my grey hair, and I really do not have that many of them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKenna - We’re sorry to hear that your hair color did not cover your gray as you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
error in colorInstead of the color changing to brown, it is now a light auburn. I can live with it, but I am a little disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |