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So disappointed!Bummer! Why is this color 70% light brown when I clearly wanted mostly copper in my last order? That shade was perfect. I can't apply this! And the real bummer is that I am scheduled to have new head shots done for my job next week. Now I will have to purchase more color from a retailer here to get it the shade that I want. I am bummed. Sorry folks. You were doing so well! What happened?? Thanks & let me know. -Robin 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Does not cover grayI put in my profile that I need to cover gray, yet was provided the demi-permanent color. When I said it only covered for a week (two washes) I was told I should be using the permanent to cover gray. So, if I put that that was my goal, why was I advised and provided the wrong product? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHilary - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Tinted LoveI have long hair, & have only used it twice, but it appears to add a shine which enhances my color. Not at the roots, but rest of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great!!!Best color ever, doesn't destroy your hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon QualityThis hair color is the best I have ever used on my hair. My own stylist asked me about it and was amazed that I had done it myself. She said the color was fantastic and looked like I had it done professionally. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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absolutely stunning!I can't believe how well this product worked for me! The texture, coverage and health of my hair is as exceptional as the unique service e salon provides. Thank you for the personalized service and product. Your team is doing a fabulous job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Color Every TimeI don't have to do anything but send a request for an update and eSalon does all the work for me. They even send suggestions to me on how we might switch up things when I incorrectly chose something! ESalon is the BEST! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorI love the color that was made especially for me. No guessing if I made the right decision when picking out hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeLove my hair color, product is great!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to use, lasts a long timeY'all are wonderful! I loved the first color that I, myself, was able to make and now I'm waiting for #2 that has "just a little twist" in it from the first time!!! I'm so excited!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |