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Color Set
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66,655 Verificado Comentarios de clientes |
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Not worth the priceThe color was fine, but it wasn't any better than what I buy at the store for less than half the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hated it!This did I not cover one gray on my head. I filled out I didn’t want any red or grassiness and that’s the only thing this color was! It was so bad I had to buy a drug store box color to fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Grey hair coverageIt didn't cover the grey very well so was disappointing this time. Hopefully I can get it adjusted for next time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarina B. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not covering my greys anymoreThis was my 3rd colour and unfortunately, I have decided not to order again as the colour fades off my grey hair in 2 to 3 weeks. Such a shame as I love the idea of a bespoke colour. I have had to go back to a box dye until my hair salon re-opens. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZoe B. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colour the grey rootsThe first time I bought the colour it worked really well but the most recent application did not work so good. I only want to cover the grey which it did but for only a week whereas the previous time it lasted much longer. Maybe I should leave it on for longer than 15 minutes? Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDoris S. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meI've used eSalon 3 times to color my roots & it's given me 3 different colors. I had to go to a salon to correct & blend. Super expensive lesson 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJillene - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection |
Hair unchangedI was so very excited to get my first hair coloring! But I was very disappointed. My hair did not change. I followed the directions and did everything. I was going from black to auburn, and my hair just didn’t change. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTemyia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Unsatisfied with colorThe color I requested did not come out the way I expected and din't cover my roots every well at all. In fact, when I was done, I didn't see much difference between my before and after. I communicated this back to eSalon and never got a reply... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grays reappearOk after less than a week the grays at my hairline reappear. I use a brush and feel I do a good job atcthose roots around my ears , but they show thru way too soon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not worth the moneyDoes not cover gray hair well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |