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Color Set
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66,866 Verificado Comentarios de clientes |
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Best Color EverI Love, Love, Love the color that Danielle picked for me. Thank you very much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good bye rootsI love how my custom color fully covered my roots. And the conditioner smells wonderful and left my hair feeling soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Was a great color for me.I prefer the do it yourself so it was easy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color covered my gray hair perfectThe color lasted way longer then store brought hair dye 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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shampoo/conditionerHI, I know the packets you send for shampoo/conditioner are samples, but when washing the haircolor out of my hair there just isn't enough to make suds to really get all the hair color out. Along with the conditioner, there isn't enough to leave my hair conditioned and smooth. thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Have to leave on for a bit longer to cover graysHad to leave in a bit longer, but covers nicely! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThe color combination was perfect. I had asked that a new shipment be sent in September due to me completely shattering my right elbow on May 14th and I am right-handed so it was going to be difficult to apply the color without the use of my right arm. I have not received any further kits since this shipment in June and it now November! I am still having issues with my right arm. I have three pins set in the elbow holding everything together and it still hurts a lot but I want my hair color kit sent to me, please - thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wrong color; fried hair; uncomfortable when applyingI am not happy with the product as it burns my head while coloring, and the color was much too dark, and my hair has not been the same texture since. I feel that this product has "fried" my hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Doesn't cover greyVery disappointed, did not cover grey well. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Something was not right from the start.When I shampooed out the product the rinse water had a massive amount of scummy frothy soap/dye? I was happy with the color and texture at the beginning, but by the time the first auto-reorder came up I now have dry brittle hair that has been falling out continuously. Luckily I have thick wavy hair to begin with, but not even my argon oil treatments and complete avoidance of heat styling tools, elastics, pins, etc has stopped the daily hair loss. I'm hoping whatever happened isn't at the follicle level and i'll see new growth. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - Your experience is paramount to us, and we are truly sorry to hear your results felt dry. We see that you proceeded to shampoo the color after your timing, and need to bring your attention to a crucial step in your Personalized Instructions that advises you to massage any unused mixture into your hair until it feels creamy, and wait to shampoo your hair until you have *completely* rinsed out the creaminess. We'd be happy to assist you further with this matter and will be reaching out to you shortly. |