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Best Color Ever!I don't know what you do, but this color lasts longer that my colorist used previously. I had to change my color schedule from 4 weeks (and I barely made it through that period of time) to 5 weeks with you with minimal fading. I have curly hair, using a red, which helps with regrowth but I am extremely impressed with your product and will continue to use your service to color my hair at home, on my own schedule, with fabulous results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Change my lifeOrdering from you guys have changed my life. I will never go to a salon and get my hair colored again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covering greyI love your product. I found that after 4 washes, with a color treated shampoo, the greys started to show again. Other than that, I will still continue to buy your product. I might change the color too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI loved the color. It did fade a bit sooner than I had hoped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorThe color was perfect the first few days. I waited 48 hours to wash my hair. After I washed it, I ended up with the red/gold crown and very light blonde lengths I was trying to get rid of with the medium blonde color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
hair colorI am happy with the root color but the gray coverage does not seem to last very long (a few weeks). The ends of my hair are still pretty light and does not hold the color. (these are from too many old highlights from last year). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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nice color and easy to useFirst time was bit difficult and i took too long to apply the color so it came out really dark but the second time, I apply color pretty quickly And my hair color came out great !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is Perfect ColorI love the product, but I find that I have some very hard to cover grays and may need to enhance the product a bit to make it work best for my hair type. Otherwise, I recommend for anyone who colors their hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too orangeHair color the second time I used it turned my hair orange-red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Too much goldThis was a top quality product. My hair feels great and it was professional quality color--great for grays and matching new roots!! I would give it 5 stars for the right color. However, it was listed as "cool beige" and I assumed there would not as much red tint in it. I did see the pre-mix said "gold" as an ingredient, but I assumed because it was a teeny-tiny amount compared to the ash and blonde, and since this was a professional service listing the color as "cool", that it would still turn out as a cool blonde and not bronzy. The color gave me a very bronze tint in my hair like box dyes too. I used Dawn last night to scrub the bronze out, and now its a cool beige blonde, but I will go to Sally's in the future to get the blue base cooler blondes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |