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Color Set
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66,880 Verificado Comentarios de clientes |
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Exactly RightThe color is exactly what I wanted. Covers my gray wonderfully and no brassy look when out in the sun. It is supremely natural looking, so much so that my 93 year old mother-in-law commented on how nice it looks. Quite a fete. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very impressed.I'm fairly new to eSalon and am so thankful to have finally taken the risk to do my own hair. Fabulous match. Great experience - saves money and time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI really like my color and being able to do it myself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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1st time customer :)As with any other product I try for the first time, I wasn't sure about the results - I don't know anyone personally who's used it. But I have to say I love how my hair turned out, & that there was more than enough product to take care of the job!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Natural looking shade that was not available in the storeHair color is very natural looking. It does not fade like those for sale in pharmacy. With the directions given I found it quite easy to do myself. Ordered it delivered every five weeks but I have decided I would like to keep a backup box in case I would like to do it a week or so earlier because of a special occasion or if I need to go away before my delivery date. Otherwise, 5 weeks seems to work out very well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Slightly too darkWhen you say not to recolor any areas so it won't be darker, well it has been over a year since I overall colored it. I also went a shade lighter but it won't be until I do root color every 6 weeks the rest of the year that it will actually get to the shade that I like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best colorI will love that it could be something that can last longer but I think that is the way, our hair grows and the grays come out. Uggggg!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Greatly disappointed.I originally ordered a lighter shade but customer service emailed me saying they thought it was too light and my hair wouldn't turn out right. So I worked with the gal over the phone and we picked a color closer to my natural dark blond. I very clearly told her my hair has red undertones if the color is warm it will turn brassy and that I needed an ash or cool tone dye. She assured me this color would work. No, no it did not. Now I have a copper toned dark blonde/light brown hair and I absolutely hate it!!! I won't be using eSalon ever again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel- Thank you for sharing your feedback with us. We apologize that your hair color turned out differently than expected. We have gone ahead and reached out to you regarding our Satisfaction Guarantee to see how we can best assist you. Again, we are sorry that your hair color did not meet your expectations. |
HATED IT!!!!!I wanted blonde and was left with brown with red. Cost me $200 to get it back to a blonde close to where I started. Now I still look like a fake blonde instead of the natural blonde I used to using Loreal for $8 a month. Never again! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy- Thank you for contacting us. We apologize that your hair color came out darker than expected. We have gone ahead and reached out to you per our Satisfaction Guarantee and issued a refund for your last order. Again, we are sorry that your color did not provide the expected results. |
Did not likeI did not like your product. Color washed out too soon. I will not reorder. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |