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Custom Color Set
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66,844 Verified Client Reviews |
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customizing to what they thought I would wantgiving me what they thought instead of what I asked for didn't work for me, product and items included nice, but I know what haircolor I would like, and would have been better to get the color I ordered instead of what they thought I would need. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSylvia - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. We look forward to crafting your reformulation. |
Color and cost....The color wasn't as expected and the grey didn't cover completely. My bigger concern it the increased cost. I won't be able to continue if it doesn't meet my expectations for color, grey coverage and time that it's supposed to last. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheree - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation. |
DisappointingWay too runny and difficult to apply in the manor of the instructions and I didnt receive my bonus bottles :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherry - We're sorry to hear that you were disappointed by your experience with your custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. |
better than the box hair coloringIt looks like I had my hair professionally colored and the gloss really boosted the overall color of my hair. I'm in love with esalon. 0 of 0 people found this review helpful. Did you? |
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Best semi-permanent colourI liked the personal attention to detail and the whole process of trying to obtain the perfect colour, the packaging, accessories, etc. I would definitely use this for my long term hair dye were I to continue dyeing my hair. However, I have decided to go back to using henna mixes with natural ingredients only because of a continuous scalp problem which other hair dyes exacerbate. I would recommend this brand to others nevertheless. 0 of 0 people found this review helpful. Did you? |
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Natural looking!!!I love my hair color from esalon!!! 0 of 0 people found this review helpful. Did you? |
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Picture Perfect!I have had so many compliments on my hair color!. The colorists listen and really care about providing you with the color you want. Thank you for providing such a personal and caring service. 0 of 0 people found this review helpful. Did you? |
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Takes 10 years off!I love the quality of colouring. Greys are gone and my hair feels fab. I was initially sceptical about the claims and positive reviews as my assumption was it would do these fantastic things for straight haired people, not for black people or of mixed heritage. I was wrong, it works on my mixed hair perfectly. Well done e-salon, great concept! I highly recommend. 0 of 0 people found this review helpful. Did you? |
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Great ColorExcellent gray coverage, the color doesn't burn my scalp like market brands, and I don't have to leave it on as long, as with others, to get full color & coverage. Thanks! 0 of 0 people found this review helpful. Did you? |
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It was a nice experience.I received the package in a timely manner. I was excited when I saw the package in the mail it came nicely packed, the conditioner and shampoo smelt amazing. The color itself turned out nice. I didn't think I was gonna notice a change but I did. The roots were brown and ultimately the rest of my hair is as well but you can see the red hue to it and the it's maintained a nice shine from the color which is hard to do with my hair because it's naturally dull. Overall I'm pleased And will continue to use this service 0 of 0 people found this review helpful. Did you? |