66,903 Verified Client Reviews |
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good colornatural looking color 0 of 0 people found this review helpful. Did you? |
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Excellent hair colorI really like this product although we are still adjusting my color. 0 of 0 people found this review helpful. Did you? |
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The easiest and best hair coloring product I've ever used! Better than a salon!I have wavy curly hair and some damage has been done to it over the years with my experimentation with color and then having it fixed at the salons for an enormous price. I am skeptical because most products claim they cover grey but a few washes later, bam there they are again. So when I went on this web site and they have color charts and you select the color of your roots and the color the rest of your hair is and of course what color you would like it to be; I was like this is cool, but will it work? I also added a picture of what my hair looked like, which was horrible at the time but I did it any way! I could not believe how cheap the prices were and added a shampoo and conditioner to go with. When I got the box, it was like Christmas, everything was included and they give you step by step instructions on what to do so your not staring at everything going, " what the"? Any way the solution is easy on your hair and does not burn and makes your hair feel so silky smooth. My color was a copper red color and you know how much red washes out of your hair with every wash? Well, not so with this product. The second time I washed my hair I had a tiny bit of red come out and after that nothing. The color is still holding. It makes your hair shiny, vibrant, and like you got it proffessionaly done right in your own home and at a price that you can afford to pay again and again. That's the beauty of it too they let you set up how many weeks in between shipments. 4,6,8,12 it's up to you. I love them and I will never go back to anything else. Thanks E Salon 0 of 0 people found this review helpful. Did you? |
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Love itLove the color. My hair is short and find that I throw away a third of the color. Would like a smaller bottle but otherwise very happy with the product 0 of 0 people found this review helpful. Did you? |
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Good but not ideal coverageColor and coverage on MOST areas was good but I'm still having trouble getting the resistant gray around the temples to take. I had received advice from a color expert at eSalon (for the 2nd time) saying to increase time for processing and also using a 15 developer (rather than the 20 they recommended the first time) but I'm considering canceling the auto ship for my next order. 0 of 0 people found this review helpful. Did you? |
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Lovely colour but....Lovely colour but made my hair very dry at the ends and an itchy scalp. After 3 weeks greys already showing around hair line and roots 0 of 0 people found this review helpful. Did you? |
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Not as anticipatedMy color was medium blond. The color they sent was lighter but nice enough. The problem I had, with the two or three times I used this product, was that my hair looked dull and the color faded really fast. It felt damaged to me as well. I just do better with a certain boxed brand that has more shine and stays true to color longer. The staff is great, though. They try hard to please. 0 of 0 people found this review helpful. Did you? |
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It didn't work for me.It didn't work for me. eSalon sent me another order without my consent and charged my credit card without my authorization. This is not only unfair, it's against the law as well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDivlesh - We apologize that your eSalon experience has been unsatisfactory. Before placing their first order on our website under our 50% off deal for new clients, customers are shown a checkout page explaining that they are joining the Hair Color Plan. In addition, clients can stop, modify or cancel the service at any time by logging into their account or giving us a call. Upon reviewing your profile, we see a representative has refunded you for the cost of the second order. Again, we apologize for any miscommunication. |
I asked for a darker look but this is mousieNice packaging but the colour is not what I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - We’re sorry to hear that your results were not what you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We've reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your color results and hope to provide you with a formulation that will provide the results you’re looking for. |
Not enough redMy color this time is dark enough, but it had too much blonde and not enough red. I like the shade of the color, I didn't like that it was dark blonde with red undertones. I want it to be burgundy red, not just red undertones. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobbie - We’re sorry that you were unhappy with the results of your previous order. We see that your colorist reviewed your comments and adjusted the formulation for your most recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |