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WASTE OF $$$ An I feel like I was suckeredthis was the most disgusting experience ever!!!1 the color stuck to my hair like glue and would absolutely not rinse out. I ended up have to use shampoo several times in order to be presentable. It looked like I had stuck my head in a vat of motor oil. gross... so I am sure that washing it lead to the color not staying but for about two weeks, if that... I am so upset that I wasted my money and that it was not made clear to me that when you order, you are enrolled in recurring shipments, so now not only did I waste one round now it is double my money wasted.... I would give less than one star for this product.... Can't cancel soon enough and absolutely do not recommend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We are truly sorry that you were unhappy with your experience. We truly value you as a client and we would love to help with you both issues in addition to issuing a refund for you. We will be reaching out to you shortly. |
Not SureHi, I am not sure about the color. It's still not what I really had in mind. But given the options when I select the color, I don't know how to define it. It feels a little dull red. What I'd like is a coppery reddish but not too light. Maybe Chestnut would be a good way to describe? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEszter - Great suggestion! Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a copper, shiny color that will better suit your needs. |
Amazing!Thank you very much for the great product. I used to use store bought hair colouring products to cover my grey hair but it washed out in a week. With eSalon product, the colour doesn't wash out at all. It's magic. It also make my hair feel soft and shiny. I love the shampoo and conditioner that come with it as well. The customer service is very much caring and honest. I cannot say anything bad about eSalon, thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingWhat I originally asked for, you wrote back and suggested it might be too dark. You were right, I'm so glad I trusted you. You created the perfect color for me. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I Love it!Great mix. Thank you esalon! My grays are covered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColourI adore my colour and you guys are the best at what you do. I'm very happy with how it turns out. :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PERFECT COLORJUST FINISHED PUTTING IN FIRST COLOR. CAME OUT PERFECT. LOVE THE COLOR AND THE WAY IT MAKES YOUR HAIR SHINE. COVERED THE GRAY GREAT. THANKS E-SALON AND HEATHER 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Review of my most recent purchase.I found your product to be excellent. Easy to apply and the color was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love itCustomised just for me. Its awesome. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tried & LovedI really loved my experience with eSalon, and I will continue using their product. It is very different than store bought products. I feel better about the decision I am making for my hair by choosing eSalon. I am very excited to receive my next order. Extremely satisfied customer... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |