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Color Set
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66,962 Verificado Comentarios de clientes |
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Excellent color and advice!This is my third batch of color from eSalon and I'm very happy with the results. It colors the grey until my roots grow out and the color is as vibrant at the start as at the finish. Advice - make sure you only do the roots if it says to as using it all over (as I did the second lot) will actually make the ends darker! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE the colorI have very fine, short hair so I don't need much to do my hair. Still it is cheaper to do my own hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best hair coverage ever!Covers hard to color gray and the all over coverage is Amazing! I would recommend eSalon for the ease and convenience as well! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeI really like the way it was packaged and sent to me. The color needs a little adjusting, but it still looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatMy Grey is not showing yet. Great so far. Dye is lasting after wash 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely awesomeHow great it was to create my color and it was dead on and sent to my home. Best salon idea ever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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hair dye kitlove the colour, easy to use. But condition of hair wasent good. Feels dry and not shiny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good natural color, still a little brassy thoughI like the natural color, it's still coming out a little brassy/reddish though, and I would prefer to have a more Ashy blonde hue. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not good for long or graying hair.. Not Salon qualityThe color seemed great at first but it didn't last long and seemed to wash out and dull in some areas and not others.. It also didn't cover all of my grays and the he ones it did were completely gray again from roots to tips with in 2 weeks of coloring each time.. Also never seemed to have enough color to completely cover my hair because of the length and thickness. I was told I would have 2 bottles per shipment and complete 100% guaranteed gray coverage. This product may be good for average length and non grayibg hair but it did not live up to the promises told to me or the hype... The only time I had multi deminsions and shine was when it was fading in several areas and I used BioSilk on it.. Also the shampoo that you offer isn't very good for extended use and for the size of the bottle not a great deal.. I found Nexxus of that's 4 times the amount for the same price or less and is so much better for my hair.. I will say that your customer setvice is 5 stars! When your company charged me and shipped a order to my old address I called and you guys immediately refunded me and promptly changed my address in your system. I had already changed it online but apparently it didn't save or get transferred to the shipping department but the lady I spoke to was more than friendly and helpful.. I've never had a nicer and smoother interact from CS from online sales... keep that up and maybe inprove your product some and you've got a goldmine!! Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAley - While we're pleased to hear you had a great experience with our customer service, we're sorry to hear that your formula did not provide the gray coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results and excellent coverage for you individual needs. Again, we apologize you were unhappy with your results and hope to provide you with a tailored color that can provide better gray coverage. |
Re. Hair colorI'm sorry but the last color was not good it looked very orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara- We’re sorry that you were unhappy with the results of this order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |