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Color Set
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66,637 Verificado Comentarios de clientes |
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Didn’t work and I had a hairstylist do iyI did NOT expect regular orders. Please do not send any more. I should not be expected to pay for a product that doesn’t work. Cancel immediately 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Redish BrownToo dark and left redish routs 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra A. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair is the same colourI gave 2 stars because the kit is brilliant, much better than box dye. However, the first kit I received made my hair far too dark, the complete opposite of what I wanted. This kit they adjusted the colour for me and I've just done it...my hair is the exact same colour. It didn't do anything so I'm very disappointed 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica M.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleBad color, it dyed my roots orange, and the rest of my hair a muddy brown. I actually used a highlighting kit to make my hair somewhat better. Never again! I'm sending back the kit you sent me and absolutely don't send me anymore! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Sue! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Programme de FidèlitéBonjour, j'ai effectué 13 commandes depuis 2019, je n'ai pas eu le cadeau de fidèlité=> une coloration offerte. Pouvez-vous me dire pourquoi dans "programme de fidèlité" il n'y a que 3 commandes de validés? Merci pour votre réponse. Cordialement, Fabienne Deligny 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosfabienne D. - Merci de nous avoir contactés, nous sommes vraiment désolés pour cette confusion. En plus d'économiser 20% de réduction sur toutes vos commandes grâce à l'Abonnement Couleur, vous bénéficiez maintenant de notre programme de fidélité lancer en juillet 2021. Toutes les commandes effectuées depuis cette date sont comptabilisées dans notre nouveau programme. Nous allons revenir vers vous par email pour plus d'information. À très vite ! |
1st colorMy color would have been great except I ask for no gold. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Raye, we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Feel free to check your email from your colorist! Please let us know if there is anything else we can do to help! |
My colorDon't seem to last.good thing I buy the can of root touch up 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlotte - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't make any noticeable differenceI have medium blonde hair and I was looking to go ginger (strawberry blonde). I was excited to try my custom blend and I had high hopes but unfortunately it didn't make any noticeable difference in my hair. If anything, the dye made my lighter blonde ends the same colour as my roots - medium blonde. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabby - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HelpThis has made my hair a lot darker than my usual color. What do I do now? I am not very happy at all. You can only see the red in certain light. Been almost a week and I have not received an email. I washed my hair hoping perhaps that it would lighten it. It did not. My hair is still almost brown. I hope to hear something so I can go back to my natural color at the very least. Thank you 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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My hair didn’t look any differentAfter reading the instructions and then applying the color, when I got finished all the color was down the drain. All my grays were still gray and I didn’t look like I had just spent over an hour trying to color them. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPiper - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |