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SERIOUSLY!?!?!I've been coloring my hair for AT LEAST 27 years, and have gotten better results with a box dye. What a disappoint!!! The grey still showing, blah coloring, and I asked for a dark golden blonde...Ended up with a light/medium brown... VERY DISAPPOINTING.... SO now off to spend more money to fix it... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Wrong ColorI expected a bit more red in the color. This is just brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLone- We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Nice hair colorMy color was adjusted because the prior color was more red than I wanted. This color is nice, but I wish eSalon could provide a color in between what I had, and the new recipe. Apparently they have limits on the proportions of each shade they offer. I may just order one of each and mix them myself to get what I want but I do not understand why they can't do that themselves. Anyway, I like their customer service and their overall product offerings. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom ColorLove my color and it's so nice that every 4 weeks I can open my mailbox up and take care of my gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Rich, beautiful color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorI love all of your products that I have purchased but I am extremely satisfied with the hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great lasting color!Great customer service and products! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great match!I really liked the color that was custom made for my hair. I enjoyed the personalized packaging and special feeling I got whilst opening the box and reading the instructions. The color was rich and beautiful, completely fixing the bad color I previously had. Will keep repurchasing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent color!The color is not only great quality (lasts for a long time), but the color experts work with you in lightening or darkening the product to meet your needs and desires. I would never go back to buying hair color from the grocery store or pay my stylist an arm and a leg for coloring my hair. Thank you so much eSalon! you have a costumer for life!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gray root coverageFair-good gray root coverage. I like everything included in the kit! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |