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Shortest coverage for grays...ever!Okay, I've tried my custom color - it is a great match and a nice color, which is what makes it even more disappointing - three times now. I apply as prescribed to cover my grays - and I'm 99% sure this is not user error - been doing this for a lot of years now. Each time, by the second day - without washing, mind you - my grays are showing around the edges. I don't know what might cause this, but it is frustrating to go from perfect coverage one day to not so perfect the next. It goes downhill from there. If you need serious gray coverage that lasts, this is not the product for you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCris - We’re sorry that you were disappointed by the results of your color application, and that it did not provide you were the gray coverage you were expecting. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Love the red.I don't normally color my hair, not that I have never done it, but just don't. I was hoping to pump up the red in my hair and cover a few grey hairs that seem to popping up here and there, so I thought I would try eSalon's custom colors. Well I love the color. Dark Blonde/Natural Copper. The coloring process was to be expected, nothing unusual. I am very confident with reordering. Thanks! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love at first useI was skeptical about buying a hair color brand and color I had never tried before, especially from the web. I received my new color kit very quickly. The company sent me follow up emails to make sure everything was ok. The kit is very easy to use and the directions are excellent and easy to follow. I was impressed with the way my hair felt after coloring. It used to be like straw for the first week but this one made my hair soft and shiny. It was a bit dark but I logged in and ask for it to be a tad lighter next time and I just finished using my second kit and the color adjustment was perfect. There was no fuss about having to adjust the mix they just followed through on their promise of great color and great service. I will never use another product to color. I am now a convert to do it yourself home color. Thank you for saving me a fortune in salon costs and time. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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In love with the colorKeep up the good work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Vibrant colorThe color was vibrant and exactly what I was looking for. Covered all the grey and lasted much longer than store bought color. Did not get dull over the weeks. My hair color looks natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EasyNot only was it easy to color my hair, it looks and feels great. I get compliments, daily, on my hair. I am totally satisfied. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticColor is perfect!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair Color from eSalon is a wonderful service and product.I absolutely love getting my hair color from eSalon. It is so easy to adjust the color-they are so responsive! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ProductYou have made me the truest color I have had since turning Grey. I love your product and tell anyone who will listen. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI just love the color. It's really amazing how well it's formulated to me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |