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Color Set
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66,689 Verificado Comentarios de clientes |
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Fades too quicklyMy color fades rather quickly, my gray coverage doesn't last more than a couple of weeks or so. This last time I used the color, I had a lot of hair fall out. I'm at a loss here. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Eve - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThe hair color ended up not covering my grays. It turned them a brassy light red color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Merinell - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t lastI’ve done this before and loved it however this time it’s not sticking to this gray hair 😭 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaci - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It does not cover my stubborn gray hairPlease cancel my order this dye does not agree with my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBelen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
CouleurJ ai désire commande une couleur cuivrée bien que n ayant toujours pas ma commande je vois que Léon m’adresse un blond foncé rien à voir avec ma demande 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGill C. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés s'il y a pu avoir confusion avec l'intitulé de votre coloration. Nous allons revenir vers vous par email, afin de vous conseiller au mieux concernant votre couleur et la livraison. Encore merci d'avoir choisi eSalon ! |
Ouch!Already did this back in September. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJaymi - Thank you for reaching out! Keep a look out for an email, so we may better assist you. |
Brassy orange greys still visibleColour turned out a brassy orangey colour. Greys not covered. Colour was altered to a darker ash blonde but still had brassy tones and greys visible. If wanting to home dye hair buy shop bought cheaper and better results. Results may be different if going dark, but if you want to go blonde ashy visit a salon or purchase a product with the correct content to achieve this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Dawn! We are so sorry to hear that your custom blend didn't meet your expectations. Please check your emails, we have contacted you to help you further. |
No changeEasy to apply color was beautiful but my Grey's were not covered nor my highlights. No too satisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Shannon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grey hairThis color didn’t cover my front grey hair 😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jacqueline - We're very sorry to hear that you were disappointed by the gray coverage for your roots. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Every color seems to be wrongI don't know what's going on but I have never had these many problems with my color in the past. Last color was practically black and this color, they sent a color for the roots which is perfect and another color for the ends which is terrible. I look like I have 2 very different colors and my root color looks like I should be playing a part on Hocus Pocus. Not happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |