|
Color Set
|
66,689 Verificado Comentarios de clientes |
|
Ordenar por: |
|
zu teuer für eine TönungEs ist keine Färbung ! Farbe wäscht sich bei jeder haarwäsche raus, Ansatz wird nach der 2 ten wäsche wieder Grau, Farbexperten wollten sich melden, doch das geschah bis heute nicht. Verpackung und Material selber sehr gut aufgemacht und sehr qualitativ hochwertig zumindest scheint es so, aber das Produkt erfüllt nicht die Erwartungen und nicht das Geld was es gekostet hat !! da gibt es eine einfache haarfärbung bei rossmann schon für 5,99 €. Preis-Leistungsverhältnis somit negativ, natürlich kostet die nette Aufmachung viel Geld aber davon werden meine Haare nicht schöner. Fazit: wer eine coloration haben möchte ist hier komplett falsch, wer eine Tönung haben möchte für eine gewisse Zeit wäre hier richtig Frage stellt sich nur sind 25 € nicht zu teuer für eine normale Tönung? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBianca S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Go someplace elseThe color was not what I discussed w/ the “specialist”. Guess what? There is no specialist helping you w/ your color. The color didn’t cover evenly, nor was it the right color! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Completely wrongI was looking for a change but ended up with root touch up color. I don't remember ever saying I needed a root touch up, nor have any idea how my custom color became a root touch up kit. I'm super disappointed. I was so excited to try this. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBrittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nice color but does not cover greysThe color is nice, but it does not cover my gray hairs. I’ll leave the color on longer at the bottom and follow directions but it still does not provide coverage. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRashawna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not work on gray hairDid not work on my gray hair. It is very messy products. Save your money and go to the real salon. I followed the instructions to the T and still have my gray after the first wash. They did not indicate that this is a reoccurring plan and started to send out another box to me. Luckily I was able to stop it. One star for easy to cancel the reoccurring order. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTracy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It’s ok but notIt’s definitely not covering my greys 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTrista - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
TrashTrash color doesn't work on African hair textures, neither did it last.Company keeps trying to charge my debit card when I've only ordered once.Fake fake fqke 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDecole - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. Also, we’re so sorry to hear that you were disappointed by the results of your color application. We have reached out to you via email to discuss these matters further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great products but color sucksThe image of the hair color that was being sent to me was dark... i got the exact same color of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKeely - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
EXPLODED all over my white bathroom.I had the Custom color set and the ends refresher. While showering and rinsing the color out of my hair, The roots bottle exploded! It hit the ceiling, the floor, the counter everywhere! I have been using your product for many years and have never had this happen. Now I need to hire a painter to fix the paint on the ceiling. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSherri - We’re truly sorry to hear about your experience. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback and look forward to working with you to resolve this matter. |
Didn't cover greysI really liked the color but it didn't cover two stubborn grey spots. I'm wanting to get back to my natural dark brown color. Top of head has a lot of brown in it but the back is still black. Can all this be solved. Do not send my color until I decide what to do. Thanks 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNikki - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |