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Color Set
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66,689 Verificado Comentarios de clientes |
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Tone didn't change my hair colorSorry but this tone didn't cover or change my hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair had a green tint and very very dark at rootI tried the color on medium blonde hair and results were dark brown root and a greenish gray color Awful!!! Contacted them and no reply?? What an awful experience!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We are so sorry to hear about your experience and we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Set Haarfarbe auf BestellungDie Farbe ist Orange geworden und bin damit total unzufrieden. Ich möchte mein Geld zurück. Lg Jana 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
UnhappyThis product on me dint work at all for me everyone is different my Gray never coverd it's just ashamed I lived the color but I guess not everything is ment for everyone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelita - We're so sorry to hear that you were disappointed with the gray coverage of your recent color application. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Not worth the moneyI bought this last month because it was a half price offer, I was really disappointed the colour wasn't what I expected and my grey hair started to show through after 2 weeks, my regular hair colour is half the price and lasts twice as long 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Patricia! We are sorry to hear that your hair color didn't meet your expectations. Please check your emails, we got back to ou to help you further. |
Horrible brassy color! Not at all what I picked!I hate this color. I would like my money back so I can fix this color! Brassy red! Hate it completely! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Bilder können täuschenDie bestellte Farbe hat nichts mit der Abbildung zu tun bestellt habe ich Mittelblond Pearl Egal wieviel Lichteinfluss ich habe ich komm nicht auf den Gold/Kupferstich und auch nicht auf die Helligkeit Shampoo und Farbpflege zu wenig für lange Haare 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
it didn't cover grayI like the color, but it didn't cover gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The product just does not cover the grays.I'm very disappointed with the product since the whole purpose with coloring my hair was to cover the grays and your product does not do that! The color holds on that portion of my hair that is not gray and I actually like the color that is produced but if the product will not color my gray hair there is no point in using it. Even over the counter coloring products last at least to the first shampoo before it washes out but your product makes no effort to color the grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My Grey's were not covered at allI thought this would be great for me and I'm so upset. My Grey's aren't even colired 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |