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Color Set
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66,944 Verificado Comentarios de clientes |
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still some concernsI like the natural medium shade of blonde for my hair but after my last application I received comments from more than one friend that my hair looked darker this time- I also asked for suggestions to help w/ the coverage of some gray which shows up here & there along my part line - I followed the most recent suggestions, however the results made my hair initially somewhat brassy - it's been a few weeks now and that seems to be settling down somewhat - I am up to suggestions of how to address this in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorNeed to cover grey more. After three washes grey started showing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI loved the color, I just wish it would color my stubborn gray hair better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thick hairIt's just too difficult to completely and evenly cover my own hair. The product itself is nice but I need eyes behind my head. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too brassy stillThis color created more red highlights even though you toned it down my scalp didn't burn but it's still looks too red. I probably go with just an ash blonde. I int understand why my first coloring came out exactly as I hoped then these last two months change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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would like a darker shadefaded quickly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam- We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Gorgeous color; burned my entire scalp☹️ nice color but burned my scalp 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRykki-We’re truly sorry to hear that you experienced a reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. |
DullI wanna cancel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey- We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service as you requested. Again, we apologize that you were dissatisfied with your experience. |
Product not good for meThis product did not work for me after 2 weeks of applying it my grey started showing. Salon hair color last longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlma- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not Salon qualityI followed the step by step instructions and just like with store bought hair color, my roots and ends are about 4 shades different. It does not look anything like the color I picked out and the red washed out literally after the first wash (which I waited 3 days to wash for that very worry). Not impressed at all. I can get better results doing it myself at home with the stuff you can buy at Sally's and that's cheaper and you don't have to wait for it to be shipped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |