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Color Set
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66,944 Verificado Comentarios de clientes |
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Custom hair colorI really do like the color matched up for me. It gives me the color I wanted and the time it stays with me is better than any I have tried. The color team is so easy to work with and is so helpful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best colour ever!!I didn't know what to expect after trying every colour manufacturer under the sun for my increasing grey hair invasion. I have nearly black hair so regrowth happens quickly... I thought until finding e salon. I have learned that the colours I have used haven't "attached" well to my (grey) hair and I was touching up after only a week. Not with e salon... I am now well into week 2. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bringing Back The ShineI felt that my hair had become somewhat drab. Since I do not wear makeup, it is important that my hair brings some enthusiasm to my face. As always, the color was easy to apply and the end product did enliven me quite a bit. I am happy with the result. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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loved it :)I'd love for it to be exactly the same the next time :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itLove it but I like the lighter color i was sent better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Will buy againIt was a little darker than I thought it would be, however, very natural looking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExpensiveNo difference to a cheaper dye that you can buy off the supermarket shelf 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargarer - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed by your personal colorist to better suit your needs. So we have credited your account for one complimentary hair color order. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair ColorI liked the color, but the gray in my roots and certain strands is already coming thru. I would love to see it be a bit shinier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
TO ORANGE COPPER COLOR. EXPRESSED DEEP BURGANDY MAHOGONY BROWNCOLOR NOT WHAT I HAD EXPRESSED 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I asked for Golden Brown, not Raven BlackI've tried multiple at home hair kits to cover my grays. I have dark hair and they all turn out the same way; turn my hair the darkest color possible. This was no different. I will not be ordering this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMilena - I'm sorry that your custom hair color did not give you the result you were looking for. We see that you've already been in touch with one of our representatives who helped you resolve this issue. We apologize again that you were dissatisfied with the color. |